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FAQ

Frequently Asked Questions

Welcome to ARVIXI’s FAQ page. We’ve compiled answers to some common questions to help you with your shopping and customization experience. If you can’t find the information you’re looking for, don’t hesitate to contact our friendly customer support team.

  • Visit our website and choose the product you’d like to customize.
  • Use our user-friendly customization tool to upload your design, add text, and choose colors.
  • Review your design and add the item to your cart.
  • Follow the checkout process to complete your order.
  • Absolutely! We offer bulk and wholesale ordering options for businesses, events, and organizations. Contact us for a quote, and we’ll be happy to assist you.
  • HTV (Heat Transfer Vinyl) is a method of creating durable and vibrant designs on fabric. It involves cutting a vinyl material into a design, which is then heat-pressed onto the fabric. This results in a long-lasting, high-quality print.
  • Our custom hoodies are made from a variety of materials, including 100% cotton, cotton blends, and polyester. You can select the material that best suits your preferences during the customization process.
  • To prolong the life of your custom clothing, we recommend washing inside out in cold water, using a gentle detergent. Avoid using bleach and high-heat drying. Hang drying or using low heat in a dryer is best.

 

  • We strive for your complete satisfaction. If you’re not happy with your order, please contact us within 30 days of receiving it, and we’ll do our best to address your concerns.

 

  • Delivery times may vary depending on your location and the type of customization. You can find estimated delivery times during the checkout process. We also offer expedited shipping options for faster delivery.

If you need to make changes to your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but changes may be limited once production has started.

If you have any other questions or need further assistance, please feel free to reach out to our customer support team. We’re here to help you make the most of your ARVIXI experience.

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